Legal

Privacy Policy

This Privacy Policy describes how ArcadePulse ("we", "us", or "our"), operated at arcadepulse.info, collects, uses, discloses, and safeguards your personal information when you visit our website. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using arcadepulse.info, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website.

1. Who We Are

ArcadePulse is a free social gaming platform based in Australia. Our registered address is Level 10, 580 George Street, Sydney NSW 2000, Australia. You can contact us at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: Name and email address when you submit our contact form or subscribe to our newsletter.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and browser type.
• Device information: IP address, browser type and version, operating system, and device identifiers.
• Cookie data: Information collected through cookies and similar tracking technologies as described in our Cookie Policy.

We do not collect financial information, payment details, or any sensitive personal information as defined under the Privacy Act 1988 (Cth).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain our website and social gaming services.
• To respond to your enquiries and provide customer support.
• To send you our newsletter and community updates (only if you have subscribed).
• To analyse website usage and improve our platform.
• To comply with legal obligations under Australian law.
• To protect the security and integrity of our website.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent (e.g., newsletter subscription, cookie acceptance).
• Legitimate interests: To operate and improve our website and gaming services.
• Legal obligation: Where required by Australian law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on arcadepulse.info. For full details, please refer to our Cookie Policy. You can manage your cookie preferences through your browser settings or our cookie consent banner.

6. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party service providers who assist us in operating our website (e.g., hosting, analytics), subject to strict confidentiality obligations.
• Legal requirements: If required by law, court order, or government authority in Australia.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Newsletter subscribers' data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Opt out of direct marketing communications at any time.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected].

10. Children's Privacy

ArcadePulse is strictly intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will promptly delete it. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites, including responsible gaming resources. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Address: Level 10, 580 George Street, Sydney NSW 2000, Australia
• Website: arcadepulse.info